top of page
RETURNS & EXCHANGES
We gladly accept returns and cancellations.
​
Please contact us if you have any problems with your order.
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 7 days of purchase
Because of the nature of these items, unless they arrive damaged (shipping) or defective (electronics Ex:Clock hand motor), I cannot accept returns for:
-
Custom or personalized orders
-
Items on sale
-
Items not returned in the Original Condition
Conditions of Return
-
Buyers are responsible for return shipping costs (and shipping back in the event of an exchange).
-
If the item is not returned in its original condition, the buyer is responsible for any loss in value. Original Condition is defined as an unused and undamaged item.
-
Used items will not receive refunds.
-
There will be a 15% restocking fee on returns, to cover lost time and the customer agrees to these terms when requesting a return.
bottom of page